Privacy Policy

Update Date:26-09-2026

At Mondane, accessible from https://mondane.in/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or otherwise use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Mondane.in, we may collect the following information:

Personal Information

Depending on how you interact with our website, we may collect:

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
City, state, PIN code and country
Account login information
Order and purchase details
Information provided through our contact forms or customer support

Payment Information

When you make a purchase, payment-related information may be processed through our third-party payment gateway/service providers.

Mondane does not intend to store your complete debit card, credit card, UPI PIN, CVV, or net-banking passwords on its website. Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

2. How We Use Your Information

We may use the information collected from you to:

Process and fulfil your orders
Deliver products to your address
Process payments and refunds
Create and manage your customer account
Provide customer support
Respond to your enquiries and requests
Send order confirmations, shipping updates and other transactional communications
Improve our products, website and customer experience
Maintain website security and prevent fraudulent or unauthorized activities
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted and where applicable consent has been obtained

We aim to collect and use personal information only for legitimate and specified purposes relevant to providing our products and services.

3. Cookies

Mondane.in may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember items in your shopping cart
Keep you logged into your account
Understand how visitors use our website
Improve website performance
Provide relevant website functionality
Support advertising and analytics, where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

4. Sharing of Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted third-party service providers when required to operate our e-commerce business, including:

Payment gateway/service providers
Shipping and delivery partners
Website hosting and technical service providers
Analytics and website-performance providers
Customer-support service providers
Marketing/advertising service providers, where applicable
Government authorities or legal bodies when required by applicable law

Such information may be shared only to the extent reasonably necessary for the relevant service, transaction, legal obligation, or business operation.

5. Order and Delivery Information

To successfully process and deliver your order, we may provide necessary customer information, such as your name, phone number and shipping address, to our logistics and delivery partners.

This information is used for purposes such as:

Order processing
Shipment generation
Delivery
Delivery communication
Order tracking
Returns and refunds

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Processing and completing orders
Providing customer support
Maintaining transaction records
Handling returns, refunds and disputes
Meeting legal, accounting and regulatory requirements
Preventing fraud and maintaining website security

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

8. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request information about personal data processed by us
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Opt out of certain promotional communications
Raise a concern regarding the processing of your personal information

Requests can be made using the contact details provided below.

Where processing is based on consent, applicable Indian data-protection requirements recognize the ability to withdraw consent, subject to legal limitations and consequences. MeitY

9. Marketing Communications

If you have opted to receive promotional communications from us, we may contact you through email, SMS, WhatsApp, phone calls or other permitted communication channels regarding:

Products
Offers and discounts
New launches
Promotions
Other Mondane updates

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe/opt-out option.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.

10. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, payment providers, shipping services, analytics platforms, social-media platforms, advertising services or other external services.

Mondane is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

11. Children’s Privacy

Mondane.in is intended for general users and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be considered.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Mondane

Website: mondane.in
Phone: +91 9810528939
WhatsApp: +91 9810528939
Customer Support: 24/7
Email: mondane@gmail.com

Address:
3rd Floor, A-91, BLK-A,
Phase-II, Mangolpuri Industrial Area,
Delhi, North West Delhi – 110083, India

For privacy-related requests, please mention “Privacy Request” in the subject/message so that your request can be directed appropriately.

Important before publishing

Aapke screenshot mein email mondane@gmail.com dikh raha hai. Agar ye actual business email hai to theek hai; otherwise website ke domain wala email, jaise privacy@mondane.in ya support@mondane.in, use karna more professional rahega.